Terms of Service

Last updated: December 06, 2025

1. Agreement to Terms

By accessing or using Cloudventory ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all the terms and conditions of this agreement, you may not access or use the Service.

2. Description of Service

Cloudventory provides AWS resource inventory and monitoring services. The Service allows you to:

  • Connect your AWS accounts for resource scanning
  • View and track AWS resources across multiple accounts
  • Receive insights and recommendations about your AWS infrastructure
  • Monitor changes to your AWS resources

3. AWS Credentials and Data Handling

You understand and agree that:

  • AWS credentials provided to Cloudventory are encrypted at rest using industry-standard encryption
  • Resource metadata collected from your AWS accounts is stored in secure PostgreSQL databases
  • Cloudventory accesses your AWS resources with read-only permissions
  • You are responsible for the accuracy and validity of AWS credentials provided
  • You retain all ownership rights to your AWS resources and data

4. User Responsibilities

You are responsible for:

  • Maintaining the security of your Cloudventory account credentials
  • Ensuring your AWS credentials are valid and have appropriate permissions
  • Compliance with AWS Terms of Service and all applicable laws
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breaches

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any laws
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to transmit malware or malicious code
  • Reverse engineer or attempt to extract source code from the Service
  • Violate the intellectual property rights of Cloudventory or others

6. Subscription and Payment

Certain features of the Service may require payment of subscription fees. By subscribing:

  • You agree to pay all fees associated with your selected plan
  • Subscriptions automatically renew unless cancelled
  • Fees are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice
  • Payment processing is handled securely by Stripe

7. Service Availability

While we strive for high availability:

  • We do not guarantee uninterrupted or error-free Service
  • Scheduled maintenance may require temporary service interruptions
  • We are not responsible for delays or failures due to circumstances beyond our control
  • AWS API rate limits or outages may affect Service functionality

8. Data Retention and Deletion

Regarding your data:

  • You may request account deletion at any time
  • Account deletion follows a 30-day GDPR-compliant process
  • After 30 days, all personal data and AWS credentials are permanently deleted
  • Anonymized usage data may be retained for analytics and service improvement

9. Intellectual Property

The Service and its original content, features, and functionality are owned by Cloudventory and are protected by international copyright, trademark, and other intellectual property laws.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOUDVENTORY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

12. Indemnification

You agree to indemnify and hold harmless Cloudventory from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@cloudventory.io

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